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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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maddie janez

April 16, 2026

1  out of  5
rating by maddie janez
"Genuinely the worst office ever, Lupe is rude and unprofessional. No communication whatsoever will harass you and call you, I’m not intrested in doing business with this office. It’s a terrible office. DO NOT COME."
We responded:
"Hello Maddie, We take all feedback seriously and want to address your concerns thoroughly. However, after a careful review of our customer records and communications, we have been unable to locate any information or account under your name. Because of this, we are concerned that this review may not be based on an actual experience with our office. If you did visit or contact us, we kindly ask that you reach out directly at (936) 756-1166 so we can verify your information and address any issues you encountered. Our goal is to provide professional, respectful service to every customer, and we want to ensure that any legitimate concerns are resolved promptly. Thank you for your understanding. - Lupe Martinez State Farm Family "
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Crystal Forero

April 15, 2026

5  out of  5
rating by Crystal Forero
"Liz is a wonderful insurance agent at State Farm. She was extremely professional, knowledgeable, and attentive throughout the entire process. Liz took the time to thoroughly explain my car insurance options and ensured I understood the coverage best suited to my needs. Her responsiveness and willingness to go above and beyond made the experience smooth and stress-free. I truly appreciate her help and would highly recommend her to anyone seeking reliable and personalized insurance service."
We responded:
"Crystal, thank you for your wonderful review! 😊 We are so happy to hear that Liz provided such outstanding service for your insurance needs. 🌟She truly is always willing to go above and beyond for our customers to provide an easy and stress-free experience. 🙌 If you ever need anything else, don't hesitate to reach out! 👍💼✨- The Lupe Martinez State Farm Family"
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JOHN C

April 13, 2026

5  out of  5
rating by JOHN C
"Great customer service. Called for a quote and was very happy with the price and coverage. I would definitely recommend!! Ask for Lizz!"
We responded:
"Hello John! Thank you so much for your kind words! 😊 We're thrilled to hear that Liz was able to help you with your insurance needs. 🙌 She’s dedicated to making sure you get the protection you need. If you ever need anything else, don’t hesitate to reach out! 👍💼✨- The Lupe Martinez State Farm Family"
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Jose Beltran

April 6, 2026

5  out of  5
rating by Jose Beltran
"Iveth me ayudo a establecer mis aparatos para un descuento. Buen servicio al cliente."
We responded:
"Thank you for your kind words, Jose! 😊 We're glad to hear Iveth provided you with personalized service while helping set up your devices and securing a discount on your auto insurance. 🚗💻💸 We appreciate your feedback and look forward to serving you again! 🙌✨ - The Lupe Martinez State Farm Family"
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Nigel Leday

April 5, 2026

5  out of  5
rating by Nigel Leday
"Amazing service. Andrea M was very helpful and friendly. The Lupe Martinez team is always so kind and always helps. I highly recommend then for your car insurances needs"
We responded:
"Nigel, thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled to hear you received amazing service and a reasonable price. Andrea M will be so happy to know she was helpful and friendly 😊🙌 The Lupe Martinez team is truly grateful for your kind words, and we’re so happy we were able to help you with your car insurance needs 🚗💨 If you ever need anything with your auto insurance, property insurance, or have any questions, we’re always here for you! 💙📞 The Lupe Martinez State Farm Family "
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Alejandra Alegria

April 3, 2026

5  out of  5
rating by Alejandra Alegria
"Andrea M was a big help she is such a rate of sunshine highly recommend!!🩷"
We responded:
"Thank you for the kind words, Alejandra! ☀️ Andrea M truly is a ray of sunshine 🌟 So happy she could help! Highly appreciate your recommendation! 🩷😊✨ . If you ever need help with your auto, home, health, life insurance, we’re always here for you! - The Lupe Martinez State Farm Family "
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Jorge Leija

April 3, 2026

5  out of  5
rating by Jorge Leija
"Andrea M was of great help with my billing highly recommend this office for your insurance."
We responded:
"Thank you, Jorge! 🙏 Andrea M was happy to help with your billing 💳👍 We appreciate your recommendation! 🏢✅😊 - The Lupe Martinez State Farm Family"
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April Ferrer

April 2, 2026

5  out of  5
rating by April Ferrer
"Victoria was very helpful with me and so nice. Every time I come here, everyone has been super helpful and patient with my questions."
We responded:
"Thank you so much for your kind words, April! 🌟 We're so happy to hear that Victoria was very helpful and nice to you. 🙌💖 It’s great to know that every time you visit, our team has been super helpful and patient with your insurance's questions. 🧑‍🤝‍🧑💬We truly appreciate your feedback and can’t wait to see you again soon! 👋😊 - The Lupe Martinez State Farm Family"
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Patricia Lugo

April 1, 2026

5  out of  5
rating by Patricia Lugo
"Veronica is AWESOME! Always Professional."
We responded:
"Thank you so much for your kind words, Patricia! 🌟 Veronica truly is AWESOME and we're thrilled to hear you appreciate her professionalism. 🙌😊 We look forward to continuing to provide you with excellent service for your insurance's needs! 🚀✨ - The Lupe Martinez State Farm Family"
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marisela gutierrez

March 30, 2026

5  out of  5
rating by marisela gutierrez
"Iveth me ayudó con mi aplicacion de state farm, fue muy amable"
We responded:
"¡Muchas gracias por tus amables palabras, Marisela! 😊 ¡Estamos encantados de saber que estás feliz con el servicio de Iveth! Si necesitas algo más, ¡estamos aquí para ti! 🌟👍- The Lupe Martinez State Farm Family"
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andres pizarro

March 27, 2026

5  out of  5
rating by andres pizarro
"I am so amazed by how helpful Lupe Martinez and staff have helped with my finances. I didn’t know that they help with retirements and they helped me roll over my 401k. 100% recommend."
We responded:
"Thank you so much for your wonderful review, Andres! 🌟 We're thrilled to hear that Lupe Martinez and the team were so helpful with your finances and retirement planning. 💼💰 Rolling over your 401k can be tricky, but we're glad we could make it easy for you! 🙌😊 Your 100% recommendation means the world to us! 🙏💙 - The Lupe Martinez State Farm Family"
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Jacqueline Radcliffe

March 27, 2026

5  out of  5
rating by Jacqueline Radcliffe
"Very helpful incompetence service thank you"
We responded:
"Thank you for your kind words, Jacqueline! 😊 We're glad you enjoyed our service. 🙌✨ Looking forward to assisting you again! 👍😊 - The Lupe Martinez State Farm Family"
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Martin Ramos

March 27, 2026

5  out of  5
rating by Martin Ramos
"Iveth me atendió muy bien"
We responded:
"¡Gracias por tus amables palabras, Martin! 😊 Nos alegra que Iveth te haya cuidado tan bien. 🙌✨ ¡Esperamos poder asistirte de nuevo! 👍😊 - The Lupe Martinez State Farm Family"
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Michelle Martinez

March 27, 2026

5  out of  5
rating by Michelle Martinez
"Iveth helped me get insurance for when I get into an ambulance and honestly it was the fastest and easiest process ever thanks to her !"
We responded:
"Thank you so much for your amazing review, Michelle! 🙌🚑 We're so happy Iveth made getting your insurance fast and easy! ⚡😊 We look forward to assisting you again soon! 📄👍- The Lupe Martinez State Farm Family"
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tuyethong tonthat

March 27, 2026

5  out of  5
rating by tuyethong tonthat
"Iveth helped me to set up up my drive safe and safe beacons, she very kind."
We responded:
"Thank you for your wonderful feedback! 😊 We're glad Iveth could help you set up your Drive Safe and Safe Beacons. 🚗🛡️We look forward to assisting you again soon! 📄👍- The Lupe Martinez State Farm Family"
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Yessica Hernandez

March 27, 2026

5  out of  5
rating by Yessica Hernandez
"Fui a firmar unos documentos, iveth fue muy amable y fue atenta."
We responded:
"¡Muchas gracias por tus amables palabras, Yessica! 😊 Nos encanta saber que Iveth fue amable y atenta durante tu visita. 🙌✨ ¡Esperamos poder ayudarte de nuevo pronto! 📄👍- The Lupe Martinez State Farm Family"
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Elvira Vazquez Pardo

March 26, 2026

5  out of  5
rating by Elvira Vazquez Pardo
"Bien. Servicio. Good service. Victoria"
We responded:
"Thank you so much for your kind words, Elvira! 😊 We're delighted to hear you had a good experience with Victoria. 👍 We look forward to serving you again soon! 🙌 - The Lupe Martinez State Farm Family"
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Issac Guevara

March 24, 2026

5  out of  5
rating by Issac Guevara
"Andrea was incredibly helpful when I came in. She was very detailed and thorough involving every question and concern I had, giving me a more confidence in my choice with State Farm!"
We responded:
"Thank you so much for your wonderful feedback, Isaac! 🙌 Andrea is thrilled to hear that she was able to provide detailed and thorough answers to all your questions and concerns. 😊 Your confidence in choosing State Farm means a lot to us! 💙 We’re committed to giving every customer the best experience possible and are always here to support you whenever you need us. Thank you for trusting us with your insurance needs! - The Lupe Martinez State Farm Family"
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Dominga Perez

March 24, 2026

5  out of  5
rating by Dominga Perez
"Iveth atiende muy bien, buen servicio al cliente."
We responded:
"Dominga, Thank you so much for your kind words! 😊 We are thrilled to hear that you appreciate Iveth's attentive service and customer care. 🙌💖 We look forward to serving you again soon! 🌟✨ - The Lupe Martinez State Farm Family"
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Joel Rodríguez

March 23, 2026

5  out of  5
rating by Joel Rodríguez
"Iveth me ayudo a establecer mis dispositivos para recibir descuento en mis vehículos, buen servicio al cliente."
We responded:
"¡Hola Joel! ¡Muchas gracias por tus amables palabras! 😊 Nos alegra saber que Iveth pudo asistirte. 🚗 Apreciamos tus comentarios y esperamos poder ayudarte nuevamente. 🙌✨- The Lupe Martinez State Farm Family"
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John Burge

March 20, 2026

5  out of  5
rating by John Burge
"Sonia was so great to work with today. She was fast, prompt and courteous. She exemplifies the reason why our family has been with State Farm for over 50 years. Thank you again."
We responded:
"Hi John! Thank you so much for your wonderful feedback! 😊 We’re happy Sonia was able to deliver exceptional support during your visit. 🙌 It means a lot to us that your family has trusted State Farm for over 50 years – we truly appreciate your loyalty! 💙 Thank you again for choosing us, and we look forward to continuing to serve you! 🚗🏡✨- The Lupe Martinez State Farm Family"
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Eddie Benjamin

March 18, 2026

5  out of  5
rating by Eddie Benjamin
"Victoria Perdomo was really helpful with setting up my discount! Very happy with service"
We responded:
"Hi Eddie! Thank you so much for your awesome review! 🌟 We’re super happy to hear that Victoria could help you set up your discount and that you’re pleased with our service. We’re here anytime you need us! Thanks again for choosing us — we really appreciate it! 🙌😊 - The Lupe Martinez State Farm Family"
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jasmine rubio

March 18, 2026

5  out of  5
rating by jasmine rubio
"I had a great experience working with Liz, the Marketing Director at our local State Farm office. She is knowledgeable, professional, and truly cares about helping people understand their insurance needs. Liz took the time to review my policies, explain my coverage in detail, and identify areas where I needed better protection without any pressure. If you’re looking for someone who will genuinely look out for your best interest and make sure you’re properly covered, I highly recommend reaching out to Liz and her team!"
We responded:
"Jasmine, thank you so much for your wonderful review! 🌟 We're thrilled to hear that Liz provided you with such great service. It’s great to know she took the time to explain everything clearly and helped you find the best coverage. 😊 Your recommendation means the world to us! If you ever need anything else, we are here to help. 🙌🚗🏠 - The Lupe Martinez State Farm Family"
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Maria Zarate

March 16, 2026

5  out of  5
rating by Maria Zarate
"Lo recommendamos"
We responded:
"Maria, ¡Nos alegra saber que quedaste satisfecho/a! 🌟👍 ¡Esperamos poder ayudarte de nuevo pronto! 💼✨- The Lupe Martinez State Farm Family"
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janet rubio

March 13, 2026

5  out of  5
rating by janet rubio
"I had a great experience with this State Farm office! The team was very helpful, professional, and knowledgeable about home and life insurance. Liz took the time to walk me through my coverage and made sure I understood everything clearly. I truly appreciated the support and would definitely recommend them."
We responded:
"Hi Janet! 🎉 Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with our team. Liz truly cares about making sure you understand your coverage and feel confident in your decisions. Your recommendation means the world to us! We’re here anytime to support all your home and life insurance needs and can’t wait to help you again in the future. Thanks for being a valued part of our community! 🏡💙✨– The Lupe Martinez State Farm Family"