Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Angie Rodriguez

Angie Rodriguez

October 10, 2024

5  out of  5
rating by Angie Rodriguez
"Great customer service and helpful people."
We responded:
"Hi Angie! Thank you for your kind words and for taking the time to leave us a ⭐⭐⭐⭐⭐ review! We are thrilled to hear that you had a great experience with our agency team. Our goal is to always provide helpful and friendly assistance to our customers, so it's wonderful to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your support! 😊🎉"
Profile photo of Ana Farias

Ana Farias

October 3, 2024

5  out of  5
rating by Ana Farias
"Muy amables especialmente Sonia respondió todas mis preguntas me ayudó en lo que yo nesecito"
We responded:
"Hola Ana, ¡Muchas gracias nos complace saber que nuestro equipo, especialmente Sonia, fue amable y respondió todas tus preguntas. Estamos aquí para brindar un servicio excepcional y nos alegra haber cumplido tus expectativas. 👏 Esperamos verte de nuevo pronto! 🌟"
Profile photo of Emilia Ramirez

Emilia Ramirez

October 2, 2024

5  out of  5
rating by Emilia Ramirez
"Son atentas se interesan en tu trámite en especial Sonia Cheverria mi agente."
We responded:
"Hola Emilia, ¡Gracias por tu amable clasificacion de 5⭐! Nos alegra saber que nuestro equipo fue atento en especial Sonia. 😊💯 Apreciamos tu apoyo y estamos aquí para brindarle el mejor servicio. ¡No dude en contactarnos si necesita algo más! 🙌📞"
Profile photo of Rolier Gonzalez

Rolier Gonzalez

September 19, 2024

5  out of  5
rating by Rolier Gonzalez
"Muy buena atención,especialmente de Marcela que fue la persona que me atendió muy amable y paciente"
We responded:
"¡Gracias por compartir su experiencia positiva! Nos alegra saber que recibibo excelente atención, especialmente de Marcela. Es maravilloso que haya sido amable y paciente con usted. Valoramos mucho a nuestro equipo y nos enorgullece saber que están brindando un servicio excepcional. Si necesita alguna otra asistencia o tiene más preguntas, no dude en contactarnos. ¡Estamos aquí para ayudarle! 😊🌟"
Profile photo of Pamela Hicks

Pamela Hicks

September 19, 2024

5  out of  5
rating by Pamela Hicks
"Veronica was awesome and very helpful and professional"
We responded:
"Hi Pamela, thank you for your 5 star review. We truly value and appreciate our customer's feedback! Please contact our office if there is anything we can help you with. We look forward to continue serving you!"
Profile photo of Corlene Edwards

Corlene Edwards

September 18, 2024

5  out of  5
rating by Corlene Edwards
"Sonia, is always kind and patient with me. I appreciate that very much, the insurance business for me, is always confusing and she takes her time to see if I get it right. I believe she is a great asset to the office!! Corlene Edwards"
We responded:
"🌟 Thank you for leaving a glowing review about Sonia! We understand that the insurance business can be confusing, and Sonia always takes the time to make sure everyone understands everything. 🙌 She's definitely a valuable asset to our office! If you ever need any further assistance or have more questions, please don't hesitate to reach out. We're here to help! 💪"
Profile photo of vivienne brunson - bedi

vivienne brunson - bedi

September 10, 2024

5  out of  5
rating by vivienne brunson - bedi
"Awesome service, very satisfied customer experience"
We responded:
"Thank you for your kind words! 😊 We are thrilled to hear that you had an awesome service and a highly satisfying customer experience. 🙌 Providing exceptional service and ensuring customer satisfaction are our top priorities, so it is great to know that we were able to meet your expectations. If there is anything else we can assist you with in the future, please do not hesitate to reach out. We look forward to serving you again soon! 👍🌟"
Profile photo of Josie Hdz

Josie Hdz

August 29, 2024

5  out of  5
rating by Josie Hdz
"Liz was very helpful in assisting us with our claim process, I’m very pleased with the services!"
We responded:
"We appreciate your feedback! It's wonderful to hear that Liz provided valuable assistance during your claim process, and we're delighted that you're pleased with our services. 😊📝 Our team aims to be helpful and efficient, so it's gratifying to know that Liz met your expectations. If you require any further assistance or have any questions, please feel free to reach out to us. We're always here to help!"
Profile photo of A C

A C

August 29, 2024

1  out of  5
rating by A C
"Using State Farm good. Using this office is a NO. They are good at refusing to help and giving you the run around. Want to speak to someone that wants to make it clear to you that they are right and you are wrong or "put words in your mouth" then yes use this office. The manager, Sandy, will even go so far as to dodge your calls. This has been my experience. After being in a collision accident going on 2 months with no resolution even though the accident fault was on the other driver."
We responded:
"Hello A C! Thank you very much for taking the time to give us this awesome review!! We are happy to know it was easy and quick to determine your personalized insurance needs!"
Profile photo of Eugenia Andino

Eugenia Andino

August 24, 2024

5  out of  5
rating by Eugenia Andino
"Helen Martínez me ayudó para obtener mi póliza de carro y apartamento la verdad con ella todo fue muy fácil y rápido me explicó detalladamente todo lo que me podía cubrir la póliza contesto todas mis dudas con honestidad. La recomiendo al 100%"
We responded:
"Hola Eugenia, Muchas gracias or su sinceridad! Thank you so much for your kind words! It was a pleasure assisting you with your car and apartment insurance policies. I'm glad to hear that the process was easy and quick for you. Helen always strives to provide detailed explanations and answer any questions with honesty. Your recommendation means a lot to her and to the entire team at Lupe Martinez Insurance Agency. Mil Gracias!"
Profile photo of Jacob Serrato

Jacob Serrato

August 23, 2024

5  out of  5
rating by Jacob Serrato
"Helen was very helpful & patient with helping me chose a insurance plan"
We responded:
"Hi Jacob, thanks so much for your review. We agree Helen is a great asset to our team and always willing to go the extra mile for customers. Thank you from the Lupe Martinez State Farm agency! "
Profile photo of vaniiꕤ

vaniiꕤ

August 9, 2024

5  out of  5
rating by vaniiꕤ
"Lesley was very nice, helpful, and understanding. This office is great!"
We responded:
"🌟 Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that Lesley was not only nice, but also helpful and understanding. 😊 It's wonderful when office environments create such positive experiences. 🙌 If there's anything else we can do for you, please don't hesitate to reach out! 👍 The Lupe Martinez State Farm Agency!"
Profile photo of Veronica Barbosa

Veronica Barbosa

August 9, 2024

5  out of  5
rating by Veronica Barbosa
"Lesley was extremely helpful in assisting me with understanding my insurance policy and demonstrated exceptional patience in addressing my needs. Furthermore, the entire office staff exhibited kindness and a willingness to assist."
We responded:
"Thank you for your kind words about Lesley and our office staff! We appreciate your feedback. 🙌🏼😊 We strive to provide exceptional service and address our clients' needs with patience. Your positive experience motivates us to keep delivering outstanding service. 😄 We aim to create a welcoming and supportive environment for all our clients. Thank you for choosing us for all your insurance needs and we look forward to serving you again in the future! 🤝🏼The Lupe Martinez Agency"
Profile photo of Ivo

Ivo

August 2, 2024

5  out of  5
rating by Ivo
"Recomiendo los servicios de Lupe Martinez por su excelente servicio al cliente, bilingüe empleados y lo más importante ayudan a obtener mejores ofertas en seguros."
We responded:
"¡Gracias por recomendar nuestros servicios y por tus amables palabras sobre la agencia de Lupe Martinez State Farm! Nos alegra saber que nuestro excelente servicio al cliente y el hecho de ser bilingües te hayan dejado una buena impresión. Nos enorgullece poder ayudar a nuestros clientes a obtener las mejores ofertas en seguros. ¡Gracias por tu apoyo y confianza en nosotros! 😊🙌"
Profile photo of Jesse Humble

Jesse Humble

August 2, 2024

5  out of  5
rating by Jesse Humble
"Excellent customer service. Andrea was very helpful with everything."
We responded:
"Hi Jesse, Thank you for your feedback! We're glad to hear that you had an excellent customer service experience with Andrea. We strive to provide helpful and attentive service to all our clients. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support! 😊🙌"
Profile photo of Maria Gallaga

Maria Gallaga

July 31, 2024

5  out of  5
rating by Maria Gallaga
"De acuerdo"
We responded:
"Maria, thank you for your 5 star review! From the Lupe Martinez State Farm agency!"
Profile photo of Claudia Torres

Claudia Torres

July 29, 2024

5  out of  5
rating by Claudia Torres
"Had the experience in buying our life insurance through Perla Bonilla. She took her time and explained everything very well and I didn’t feel I was being rushed in making a decision she answered every question we had very professionally. I would highly recommend her to anyone for sure!!"
We responded:
"Thank you for taking the time to share your positive experience with Perla while purchasing your life insurance. It's great to hear that she took her time to explain everything thoroughly and made you feel comfortable throughout the process. We appreciate your recommendation and are glad to know that she provided professional and attentive service. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Diego

Diego

July 26, 2024

5  out of  5
rating by Diego
"Ive had an amazing experience in this location and company. The receptionist is so nice and friendly, was able to help me with everything and im very grateful with the company."
We responded:
" It's wonderful to hear that the receptionist was helpful and friendly, providing you with excellent assistance. If you have any more questions or need further assistance, feel free to ask!"
Profile photo of Kayleigh martinez

Kayleigh martinez

July 26, 2024

5  out of  5
rating by Kayleigh martinez
"Great customer service! I had their representative, Dario Lozano assist me in getting a quote for life insurance and he was well articulated with the information he presented to me and very efficient in the timing I asked for options. Flexible payments were given to work with my budget so I appreciate how this location accommodated to my needs."
We responded:
"Thank you for taking the time to leave us such a positive review! We're delighted to hear that Dario Lozano provided you with great customer service during your interaction with our life insurance services. It's wonderful to know that he was well-spoken and efficient in providing the information you needed, as well as accommodating your budget with flexible payment options. We'll be sure to share your kind words with Dario and the rest of our team. We value your business and look forward to serving you again in the future. Thank you for choosing us!"
Profile photo of Benjamin Young

Benjamin Young

July 25, 2024

5  out of  5
rating by Benjamin Young
"Marcy was very helpful and very responsive during the whole process of quoting and insuring my newly acquired vehicle, she was being thorough explaining everything that the policy covered and do not cover and even found me a couple of discounts that I had never heard of before! Thanks guys! Looking forward to being a loyal customer!"
We responded:
"Thank you for your review! We're delighted to hear that Marcy provided you with excellent service during the quoting and insuring process for your new vehicle. She took the time to explain policy coverage, exclusions, and even found you some unexpected discounts. We appreciate your loyalty and are here to assist you with any questions or further assistance you may need."
Profile photo of Trenton Lightfoot

Trenton Lightfoot

July 23, 2024

5  out of  5
rating by Trenton Lightfoot
"I spoke with an agent today about a quote for my business and my new vehicle. His name is Dario Lorenzo and he was nothing but kind and helpful."
We responded:
"Thank you for sharing your positive experience with us! We greatly appreciate your feedback. We are thrilled to hear that Dario Lorenzo provided you with exceptional service during your conversation about a quote for your business and new vehicle. We will make sure to pass along your compliments to Dario. If you need any further assistance or have any other questions, feel free to reach out to us. We are here to help!"
Profile photo of Elias Mendoza

Elias Mendoza

July 17, 2024

5  out of  5
rating by Elias Mendoza
"Veronica was very helpful and informative. She explained everything very well"
We responded:
"Hello Elias, thank you for your kind words! We're pleased to hear that Veronica was helpful and informative, and that she explained everything clearly. Your satisfaction is important to us, and we're glad Veronica could assist you effectively. Please let us know if there is anything else we can do for you! – Lupe Martinez State Farm Agent"
Profile photo of Rafael Rodriguez

Rafael Rodriguez

July 15, 2024

5  out of  5
rating by Rafael Rodriguez
"Great service. Best team in conroe, they explained all my options perfectly 👌"
We responded:
"Thank you, Rafael, for your kind words! We're thrilled to hear that you had a great experience and that our team in Conroe explained all your options perfectly. If you need any further assistance, we’d love to hear from you and answer any questions you have. - Lupe Martinez State Farm Insurance Agent in Conroe, TX"
Profile photo of Sergio Ramirez

Sergio Ramirez

July 15, 2024

5  out of  5
rating by Sergio Ramirez
"Andrea was very helpful throughout the whole process. Great customer service."
We responded:
"Thank you, Sergio, for your kind words! We're thrilled to hear that Andrea provided you with great customer service and was helpful throughout the entire process. If you need any further assistance, please don't hesitate to reach out. We're here to help whenever we can! - Lupe Martinez State Farm Insurance Agency"
Profile photo of Tracy Forbus

Tracy Forbus

July 15, 2024

5  out of  5
rating by Tracy Forbus
"Liz was amazing 😍 so nice and helpful best worker I have ever had thank you so much Liz . Look forward to continuing business with you"
We responded:
"Thank you so much, Tracy, for your kind words! We're thrilled to hear that Liz provided you with such a positive experience. She is indeed a valuable member of our team. We look forward to continuing to work with you and providing excellent service. If you need any further assistance, please don't hesitate to reach out. – Lupe Martinez State Farm Agency"